The growth was largely due to the popularity of UAPF's electronic services: over 92% (16.1 million) of services were provided by the fund online. “Let us remind you that in My Account, which is available both on the website and in the UAPF mobile application, depositors have the opportunity to receive services any time and place, for example, getting an individual pension account statement, making changes and additions to your details, obtaining a certificate of availability of an IPA, submitting an application for appointment of pension payments in connection with establishment of indefinite disability group 1 or 2, tracking the status of the payment application, and much more", - the company’s press service informs.
171 UAPF branches continue their work in compliance with all sanitary measures. Our depositors have received about 1.3 million services in 11 months. Let us note that the UAPF also has field service departments, which as of December 1, have provided 83.7 thousand services to the fund's depositors.
Besides, in order to cover the country's remote settlements with pension services, UAPF JSC and Kazpost JSC are implementing a joint project to provide services to the fund’s depositors and recipients in the offices of the national postal operator. In settlements with no UAPF service centers the depositors can now get services, for the provision of which they have previously had to go to larger settlements. For 11 months of 2020, in Kazpost, the fund's depositors have received about 5.6 thousand services.
Photos are from open sources.